Where do I enter my password?
After you enter your Username to log in, you will enter your password on the next page. Make your passwords as hard to guess as possible. Avoid obvious numbers, such as a birth date or an anniversary, which would be easy to guess. Never divulge your passwords to anyone, including family or friends.
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Monday through Friday between 8 a.m. and 9 p.m. et.
After entering in your Social Security number and PIN, press “1” for account information, then “0” to speak with a representative.
Retired or Terminated?
Monday through Friday between 8 a.m. and 6 p.m. et.
After entering in your Social Security number and PIN, press “2” to speak with a representative.
Massachusetts Mutual Life Insurance Company (MassMutual). Springfield, MA 01111-0001. All rights reserved.